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IRS Improves Its Performance During Tax Season Despite Staff and Budget Cuts
Government Executive: Despite an untimely hardware outage on this April’s Tax Day, the Internal Revenue Service overall improved its performance in handling the 2018 filing season, a watchdog found.
The tax agency met target dates for processing returns and delivering refunds while also reducing call-waiting times for taxpayers seeking help, according to a Government Accountability office report released on Monday.
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