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Problems plague feds’ retirement system: ‘Excessive busy signals, long wait times’
The Washington Post: When a bipartisan group of House members asked for an independent examination of the government’s federal workforce retirement program, they said staffers deserve “a transition to retirement that is efficient, timely, and uncomplicated.”
A new report indicates the Office of Personnel Management (OPM) is behind on all counts.
Retirees like Julie Alters don’t need another report to know that after decades of trying, OPM still doesn’t give the people receiving annuities the service they deserve.
“It has been absolutely terrible,” Alters, a retired IRS employee in Phoenix, said of her 10-month effort trying to get OPM to fix her annuity issues. “I’ve contacted them hundreds of times.”
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