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Can the USPS cling to hope that people still want paper bills?
The Washington Post: Many Americans still opt for paper billing despite a preference for online payments, according to a study commissioned by the U.S. Postal Service’s inspector general’s office.
The analysis, which covered three consecutive months of 2014 billing data for a major U.S. utility company, found that 91 percent of customers chose to receive their statements by mail, even though only one-quarter of them pay that way.
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