The Wall Street Journal (online registration required): The Internal Revenue Service triggered many of the taxpayer problems that plagued the 2015 filing season by cutting $134 million from customer-service spending to pay for other activities, House Republicans said in a new report on Wednesday.
The decision to shift that money to other purposes helped spark the dramatic drop in the number of taxpayers the IRS was able to help by phone as well as other customer-service problems, lawmakers said. The IRS has contended the customer-service troubles were due to congressional budget cuts.
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