Bloomberg BusinessWeek: Shante Sapp lingers outside an office building on 14th Street in Manhattan. She’s scheduled to pick up some packages from a photography company inside. She rings the doorbell, but there’s no response. “I don’t know why no one’s answering,” she says, her anxiety rising.
A 27-year-old U.S. Postal Service letter carrier, Sapp works for Metro Post, the agency’s attempt to launch same-day package delivery. Local businesses that sign up can pay the Postal Service a fee to pick up a package in the afternoon and have it delivered to a customer in the city by evening.
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