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U.S. agency moves slowly on investigation requests
San Jose Mercury News: DETROIT -- People are waiting longer than they should for an answer when they petition the government to open an investigation into what could be serious safety problems.
The Associated Press reviewed all 15 petitions filed by drivers with the National Highway Traffic Safety Administration since 2010 and found the agency missed the legal deadline to grant or deny the requests 12 times. One petition from 2012 has yet to be resolved.
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