News and Observer: When Katherine McHenry answers the phone at a Building Blocks Toy Store in Chicago, she may get a caller who wants to negotiate a lower price on an item she is selling because it can be purchased for less money online.
"I just basically tell people I can't control the fact that I have to charge the sales tax," said McHenry. "What they're using for leverage is, 'I can buy it on the Internet for basically a 10 percent discount' " when they don't pay taxes.
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