With email being a ubiquitous technology for close to two decades now, nearly all organizations have varying solutions for recordkeeping of the channel. Whether the solution is modern is another question entirely.
Whether you have an existing policy that needs to be updated for the modern day or need to craft one from scratch, this guide will provide practical instructions on how to develop an email policy and retention strategy that will allow your organization to answer public records requests quickly and efficiently — without putting undue strain on resources or personnel.
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