Defense & Intelligence Policy, Business and Technology

New VA appeals trial an opportunity for both veterans and the agency

Federal News Radio: It’s been a year since Congress first passed the Veterans Appeals Improvement and Modernization Act and gave the Veterans Benefits Administration an 18-month window to implement the new program. The agency has less than six months now to stand up a brand new appeals process for veterans, many of whom have longstanding claims and have been waiting on a decision for years.

VBA has since published regulations, developed new IT capabilities and trained employees on the new system. Despite skepticism from critics, the department said it will be ready to fully roll out the new appeals program by the congressionally-mandated February 2019 deadline.

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