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DHS, FBI stepping up digitization of records
Federal Times: The digitization of government records has wide support both from consumers seeking better customer service and from the Obama administration, including recent efforts to move toward digitized records like the OpenGov initiative and the Citizen Archivist Project. Digitizing records reduces costs by speeding up document capture, recognition, and retrieval. It also ensures file integrity and better access to data for the citizens the government serves.
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