State & Local Government Policy, Business and Technology

Tennessee Reduces Improper Unemployment Payments through Data and Determination

Route Fifty: The multi-billion-dollar problem of improper unemployment insurance payouts isn’t a new issue for state governments. The same web portals that make it easy for workers to apply for benefits also create an opportunity for fraud. Without cutting-edge identity verification tools, online identities can provide a smokescreen for criminals, allowing them to appear eligible for benefits and putting the entire system at risk.

Mitigating the risk of fraudulent claims centers on ensuring that the person on the other end of the transaction is truly who they say they are. Since claimants are signing up online more regularly, rather than walking into a government building, it has become much harder to verify their identities.

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