California’s Unemployment Backlog Grew to Over 1 Million Applications. Will Automation Speed Up Payments?

Route Fifty: From May to June, the unemployment applications of 1.3 million out-of-work people in California were set aside for state workers to review, an arduous process that delayed benefits for weeks or even longer.

Now, California is among a growing number of states using software to automate more of the unemployment insurance application process, with the goal of more quickly getting payments to the people who need them.

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