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Coronavirus response is more culture than technology, says one CIO
StateScoop: Government technology officials are trained to respond to incidents that are typically resolved in matters of hours or days. But as the United States approaches its sixth month in the grips of COVID-19, the ability to maintain a positive and agile IT culture is as important as the technologies that officials oversee, according to San Antonio Chief Information Officer Craig Hopkins.
Like nearly every other government official, Hopkins has been consumed by the pandemic since March, when San Antonio made the decision to close all of its public-facing government offices.
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