Cities Turn to Open Source Data to Fill Information Gaps

Government Technology: Since its advent, social media has provided unique opportunities for governments. More and more frequently, officials and agencies are able to enhance citizen engagement, communicating more effectively with their constituencies through social platforms.

At the same time, new forms of social data collection and analysis are a means by which governments can better understand how their communities are thinking and feeling about local events and issues, as well as about government programs and agencies themselves.

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