States Lean on Cloud as Unemployment Claims Skyrocket

Government Technology: Although U.S. unemployment insurance systems have struggled to accommodate a five-week total of about 26 million jobless claims, cloud-based solutions appear to be a viable answer to state tech problems.

According to a report from the Information Technology and Innovation Foundation, 26 state UI websites have crashed. Despite this website issue, states have encouraged citizens to apply online if they can, as UI call centers have been slammed and unresponsive.

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