Governing: Before COVID-19 hit in full and shelter-in-place orders were issued, Springfield, Ill., was — like most cities — taking a holistic approach to digital inclusion, trying to boost the numbers of students in area schools who had access to the Internet at home.
And like most cities, obstacles such as infrastructure and available resources were challenges. Then the pandemic hit, and suddenly the schools were closed, students were home, and teachers were moving to online instruction. Connecting those students went from a long-term project to a necessity, and it needed to be done in days — not in weeks, months or years.
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