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Multi-Channel Communication Key to Transit Crisis Response
Government Technology: It’s not just transit riders in need of up-to-moment communications with trains and buses during the COVID-19 crisis; frontline workers like drivers and ticket agents also need to be engaged as well, according to mass transit experts.
These experts shared this advice during a recent webinar hosted by transit data analytics company Swiftly and Transit app focusing on how the novel coronavirus is impacting transportation agencies across the country.
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