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New Orleans Uses Tech to Consolidate 911 and 311 Systems
Government Technology: New Orleans and the Orleans Parish Communication District have recently consolidated their 911 and 311 systems, leading to major increases in both efficiency and functionality, officials said.
The government in New Orleans did this largely through the use of something called a digital low-code application development platform. This is essentially a single program that enables public servants with little software development experience to create programs to help digitize their daily tasks.
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