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Questions About City Services? In These Places, Turn to Alexa.
Route Fifty: Got a question about city council meetings, public pool hours or trash pick-up? In more and more cities, Alexa has the answer.
Across the country, dozens of state and local governments are harnessing the power of Alexa, Amazon’s silky-voiced digital assistant, to field queries from residents. The technology, available to the roughly 40 million Americans who own an Amazon smart speaker, is tailored to a particular state or city’s information through a custom government “skill,” the term for Alexa-specific apps.
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