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Digital service delivery, public safety tools finalists in 'Engaged Cities' awards
StateScoop: City-led projects to improve digital service delivery, public safety, and property maintenance were among the 10 finalists announced Monday as part of an annual awards program led by Cities of Service, a nonprofit backed by Bloomberg Philanthropies.
The finalists named through the Engaged Cities Award program include a new digital services academy in Orlando, Florida, that instructs city staff on ways to create new applications for residents. The academy, in which more than 100 city staff have participated since 2017, is designed to allow staff to better understand what residents see when they request a service from the city.
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