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Solving Cybersecurity's People Problem
Government Technology: Steve Nichols has seen just how far training can go in safeguarding government from cyberattacks — and he’s seen the limits of training, too.
“We run internal phishing campaigns against our employees. We have been doing that for over four years and it doesn’t get any better than an 80 percent compliance rate,” said Nichols, chief technology officer of Georgia. “In any given campaign, 20 percent of employees will click the bad link or do the wrong thing. I talk to my colleagues in other agencies, in other states, and no one gets into the single digits.”
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