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Improving Process, Resident Experience Among Big Ideas in Texas
Government Technology: Electronic government is here to stay. But the question, presenters said during the first day of the Texas Digital Government Summit in Austin, is what comes next and how the public sector can do a better job of bringing in federated state agencies and residents alike.
The state contracted Deloitte earlier this year to develop its Texas.gov online platform, and a new personal digital assistant, “My Government My Way,” is on the way. But that’s not all the new services in the works, state CIO Todd Kimbriel told many of the roughly 300 attendees.
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