Government Technology: Wayne Herbert is not happy with his options for home internet access. Comcast jacks up his rates each year, prompting the annual phone call, familiar to many Houstonians, that maybe brings down his payments but always raises his blood pressure.
As for competition, the AT&T service at his home in the near-southwest uses an older type of connection with speeds from the internet dark ages. The company’s more modern fiber-optic offering has yet to make it onto his street.
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