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Introducing VOST: A Way to Make Social Media Work for Emergency Response
Government Technology: Social media has been the basis for a lot of negative things — trolls, misinformation, the list goes on. But when it all hits the fan and catastrophe looms, social media can be the difference between a complete nightmare scenario and a well-managed crisis.
For agencies used to handling these crises — the likes of emergency services and public safety organizations — a relatively young tool has been gaining traction and changing the dynamics of how they are able to respond. It’s called a Virtual Operations Support Team, and can be used to handle all sorts of situations.
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