State & Local Government Policy, Business and Technology

Arizona Management Systems Principles Improve State Processes, Save Millions

Government Technology: It’s been more than four-and-a-half years since former Arizona Gov. Jan Brewer established the state’s Government Transformation Office, tasked with helping agencies design processes to improve their performance. And under her successor, Gov. Doug Ducey, operating under so-called lean principles is paying off.

Ducey was in on this change from the start; Brewer put him on the also-new Government Transformation Committee in August 2012. Meanwhile, the then-state treasurer was forthcoming about the changes that lay ahead, telling the Sonoran News the two new bodies would “create an extra measure of accountability” and ensure agencies focus on "improvements that will ultimately translate into savings.”

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