State & Local Government Policy, Business and Technology

New York Office of IT Services Reiterates Need for Experts

Government Technology: About this time last year, New York CIO Maggie Miller testified before state legislators during a budget hearing that the Office of Information Technology Services (ITS) needed experts as soon as possible. She communicated her urgency by informing legislators that the agency expected to lose one-fourth of its staff to retirement in the immediate future and that current policies restricted her from hiring necessary replacements.

Fast forward to Jan. 31, when Miller testified at a joint legislative budget hearing that this is still a need. This time, however, she outlined a state budget proposal that would allow her to hire 250 contractors that would stay in their roles for up to five years, followed by options for permanent roles.

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