State & Local

How Stat Got Stuck -- in the Place That Made It Famous

Governing: In his seven years as mayor of Baltimore and eight years as governor of Maryland, Martin O’Malley’s proudest achievement was developing a new way to manage state and local bureaucracy. Borrowing from CompStat, a system used by the New York Police Department, O’Malley created for both his city and state an office of analysts that collected reams of performance data from departments and applied pressure for improvement through regular meetings and public progress reports. It was CitiStat in Baltimore, and StateStat when he took it to Annapolis in 2007.

There were reports of dramatic results, from impressive reductions in chronic absenteeism among public workers to quicker turnarounds on filling pothole requests. The Stat programs played a role in driving down Baltimore’s murder rate, improving water quality in the Chesapeake Bay and clearing a backlog of unchecked state DNA samples collected from convicted criminals. The good news spread quickly. More than 20 large cities and a handful of counties now have Stat programs, as do several federal agencies. “This data-driven approach to governing, at least among effective leaders, is becoming more the norm than the exception,” O’Malley says.

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