State & Local Government Policy, Business and Technology

The Next Generation of Public Employees Must Understand Data and Policy

Data-Smart City Solutions: I no longer laugh at the joke in a meeting with public officials when someone says they need to go get their teenager to help them with technology. The fact that we have dramatic new tools often licensed by a city yet only a few individuals truly taking advantage of them is a public-sector crisis. For newer and more powerful software, vendors wistfully aspire for the tools they have designed and sold to cities to be more fully utilized. From predictive analytics to performance measurement, new data and tech initiatives have the power to reinvent every part of city hall. These tools and initiatives are allowing cities to better understand how their work is improving residents’ lives, discover previously hidden problems and streamline their internal processes.

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