Route Fifty: When the public works director in Norfolk, Virginia, left four years ago, a great deal of institutional knowledge went with him, which made more technically applicable project management system a necessity going forward.
The Department of Public Works had enough trouble maintaining paper records and static Excel spreadsheets mimicking the previous director’s internal thought processes.
On top of that the number, variety, complexity, size, and delivery method of projects the department was juggling increased dramatically.
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