State & Local Government Policy, Business and Technology

Idaho Sells Home-Grown Unemployment System to Iowa and Vermont

Government Technology: Faster, smarter and cheaper. That’s the name of the game for the Idaho Department of Labor’s Internet Unemployment System (iUS), which launched in 2014 to quickly process unemployment taxes and benefits in a matter of hours. Now, advancements in the system are being developed on a whole new level to help other states around the nation.

With an antiquated, costly mainframe system built in the 1970s, the Idaho Department of Labor was pressed to find an alternate viable solution. As a result, the administration used 12 in-house employees and spent approximately $7 million to develop the iUS to more efficiently manage unemployment processes. After its launch in 2014, the new system was able to reduce manual worker processing time by more than 2,000 hours.

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