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Cities Turn to Social Media to Police Restaurants
Stateline: Many diners regularly click onto the Yelp website to read reviews posted by other patrons before visiting a restaurant. Now prospective customers also can use Yelp to check health inspection scores for eateries in San Francisco, Louisville and several other communities.
Local governments increasingly are turning to social media to alert the public to health violations and to nudge establishments into cleaning up their acts. A few cities are even mining users’ comments to track foodborne illnesses or predict which establishments are likely to have sanitation problems.
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