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American City and County: With the buzz of a smartphone, residents of Lexington, Ky., might receive anything from updates on new construction in their neighborhoods to changes in their leaf collection schedule.
The city’s opt-in notification platform, CityGram, launched last year. Since that time nearly 75,000 text messages and emails have been sent to more than 700 residents on code enforcement, building permits, sale foreclosures and leaf collection, says Jonathan Hollinger, administrative officer senior for Lexington’s Planning, Preservation and Development Department.
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