CIO Insight: It's no secret that many U.S. state and local governments lag behind when it comes to adopting and deploying information technology. With tight budgets and limited resources, introducing the latest technologies and solutions is often daunting. One state that has broken the mold is Arkansas. "We are focusing on providing the right service to the right device in order to create the best experience possible for citizens and visitors," explains Claire Bailey, the state's CTO and director of the Department of Information Services.
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