i360Gov Research Study: Managing Offsite Operations

Energy Policy & Technology

Which of the following best describes your current employer?
Department of Defense / Military

Intelligence

Federal Civilian

State / Local agency

Government Contractor
Please tell us about your job.
Which category best describes your job function?

If you chose 'Other', what is your job function?
Approximately how many branch/remote office locations does your agency have?
1 - 10

11 - 20

21 - 30

More than 30

Not sure
Which of the following is the primary goal when deploying new applications or cloud services for branch and remote locations?
Please choose one of the options below

Enabling rapid service deployment and automated management of resources

Lowering costs

Reducing risk through centralized control of distributed data

Other

If you chose 'Other', please specify:
What is your top concern regarding IT and data at branch/remote office locations?
Please check all that apply

Security

Performance

Cost

Disaster Recovery / Backup

Other

If you chose 'Other', please specify:
What is the most expensive aspect of branch/remote office IT management?
Please check all that apply

Security

Performance

Disaster Recovery

Personnel

Other

If you chose 'Other', please specify:
Do you estimate your agency's IT spending on branch and/or remote location operations will increase, decrease or stay the same in the next 12 months?
Increase

Stay the same

Decrease
What percentage of your agency's IT infrastructure budget is spent supporting branch and/or remote location operations, including maintaining operational resiliency in the aftermath of emergencies?
Less than 10%

10% - 30%

30% - 50%

More than 50%

Do not know
Do your branch offices contain the personnel necessary for successful branch IT management?
Yes

No
Are remote or offsite locations able to recover operations, especially mission-critical apps and services, to effectively maintain resiliency during and immediately following natural or manmade disruptions/incidents?
Yes

No
Has your agency experienced an IT security breach at a branch office in the past 12 months?
Yes

No
How worried are you about IT security at branch offices?
Very

Somewhat

Not at all
In your experience, has agency data been better secured within a centralized data center, or when stored at agency branch locations?
Branch

Data center
What is your biggest security concern for branch office IT?
Sensitive data is not stored in the data center

Disaster recovery objectives are not in full compliance with Continuity of Operations Planning (COOP) goals

Staff at branch office is unable to effectively respond to threats

Data stored at offsite locations raises risks
Have you had an IT performance issue at a branch office in the past 12 months?
Yes

No
What are the top causes of branch office IT performance challenges?
Please check all that apply
Network

Servers / Hardware

Lack of qualified staff to troubleshoot

Lack of visibility into IT problems
How long does it typically take for branch office IT outages to be resolved?
Within minutes

Within hours

Within a day

More than a day
Would you remove all IT from branch office locations if it did not impact performance?
Yes

No

A message from the publisher...

Thank you for taking the time to complete this short survey.

i360Gov conducts research on a number of important topics pertaining to government policy, business and technology. We use this valuable information to provide our audience the latest information on trends, strategies and best practices taking place in other government agencies. Your input is greatly appreciated by your peers in federal government.

As an added thank you, i360Gov will donate one dollar to the Wounded Warrior fund for every completed survey we receive.

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i360Gov Research Study: Managing Offsite Operations

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