InformationWeek: Throughout the global pandemic, people in every step of life were forced to interact with and rely on technology in new ways. Older generations adopted new habits like online grocery shopping, businesses quickly shifted to virtual meetings, and processes like vaccine distribution required a collaborative use of both AI and mass notification technology across all levels of government and industry. We may never be able to stop chaos or a crisis from happening, but as IT leaders, we have the opportunity to manage efficiently and effectively.
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