FedScoop: The Defense Logistics Agency has saved more than 200,000 labor-hours with the 82 robotic process automation (RPA) bots it has launched in the past year, its CIO says.
The agency provides more than $42 billion in goods and services and manages nine supply chains for the Department of Defense and other parts of the government. Adding even small bits of automation to its processes can be highly beneficial, DLA’s chief information and innovation officer, George Duchak, said during an AFCEA virtual AI event on May 21. And because the agency acts almost like an in-house contractor for the DOD, it always has the bottom line in mind.
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