Governing: The moral of the Terminator movies is this: Don't let something as powerful as artificial intelligence run amok. For government organizations looking to improve their operations with AI, that requires a comprehensive strategy.
AI is essential technology. Our Deloitte Center for Government Insights estimates that the federal government could free up 1.2 billion work hours annually through AI-powered automation. One large state government we examined could free up nearly 34 million person-hours, saving taxpayers more than $900 million.
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