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Two signs that IT modernization initiatives are making headway
Federal News Network: Well, the Department of Housing and Urban Development finally took the plunge. More than a year after it began to think about phase 2 of the Centers of Excellence IT Modernization initiative, HUD made two awards—one to improve customer experience services and one to accelerate cloud adoption.
“[T]he customer experience CoE will result in improved service delivery for our public housing agencies, grantees and other stakeholders,” said HUD CFO Irv Dennis in a statement.
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