How developing a strong identity strategy can better serve citizens

FedScoop: As the COVID-19 pandemic continues, public sector agencies that offer assistance and support programs to citizens should use identity verification to streamline, improve and proactively deliver services, says a recent white paper.

With an estimated 1 in 5 U.S. residents served by a government program, and more than 175 million citizens receiving some form of federal or state public assistance, public sector agencies need identity management that certifies citizens are who they say they are.

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