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RPA is the new ‘it’ technology — so, when will it get the spotlight?
FedScoop: When trying to forecast how automation will reshape the future of work, Mike Wetklow sees one technology as emblematic of the coming age: the ATM.
After the first operational ATM appeared in the United Kingdom in 1967, the new technology reduced the number of teller positions needed but afforded banks the ability to sell more banking products, Wetklow said Thursday at the Association of Government Accountants’ National Leadership Training conference.
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