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How Commerce's measured approach to shared services actually helps adoption
FedScoop: The U.S. Department of Commerce, with components as wide-ranging as the Census Bureau, the National Institute of Standards and Technology and the Patent and Trademark Office, has seen success with shared services. And the agency’s measured approach, leaders argue, is why.
“Commerce is the first multi-function shared services delivery at the Cabinet level” for several reasons, Jamie Krauk, acting executive director of Commerce’s Enterprise Services program, said at a recent Association for Federal Information Resources Management event.
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