Federal Government Information Technology

Can collaboration tools like Slack, HipChat and G Suite help fix government? USDS is betting on it

FedScoop: Some members of the U.S. Digital Service have a bold hypothesis about government work: By using modern collaboration tools — applications like Slack, Skype, HipChat, Google Suite and others — overworked federal employees could free themselves up from hours of basic-but-cumbersome tasks every day to focus more on the mission-oriented services the nation depends on.

USDS is an agnostic champion of collaboration tools. It doesn’t endorse any one application but believes that if a tool makes it easier to connect to others in an agency to get the job done, it’s something an agency should consider. USDS also doesn’t claim to be the only team using and advocating for these tools across government and delightfully acknowledges that many agencies, on their own, already have implemented them.

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