NextGov: The Social Security Administration’s top tech official needs to play a bigger role in managing the agency’s IT investments and tech workforce, according to a congressional watchdog.
The administration has for years struggled with managing and modernizing its IT infrastructure, but it recently took significant steps to improving technology management and operations, the Government Accountability Office reported on Thursday. But while the agency is making strides in data center consolidation and IT acquisitions, its chief information officer remains out of the loop on many critical policy decisions, auditors found.
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