NextGov: If the intelligence community wants to lessen its information request backlog and avoid lawsuits, the agencies need to make better use of technology and stop applying an “industrial age process … to a digital age challenge.”
A Sept. 28 report from the intelligence community inspector general released publicly last week found the agencies’ processes for responding to requests under the Freedom of Information Act, or FOIA, is inefficient and will continue to lead to growing backlogs and litigation if not improved. Among the issues is a lack of “adequate technology” to support processing FOIA requests.
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