Federal Times: Traditionally, Congress appropriates funding to departments and agencies for specific programs, with the agencies and departments using the traditional procurement approach to enter into contracts for those goods and/or services needed to support the program outcomes. The process follows a traditional life cycle of three to five years.
How then can an agency deliver on a constantly changing customer environment and create digital services utilizing the best innovation and technological solutions on a continuous basis? For the federal government to perform at its best, these services need frequent care and attention — not necessarily a feature incorporated into time and materials, firm fixed price, and cost-plus government contracts.
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