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Report: Washington State’s Internal IT Services Need Upgrades
Government Technology: Washington State’s IT agency, WaTech, needs to work on a range of problems in order to better serve the state agencies it is designed to support, a performance audit has determined.
The central finding of the audit, which was released Sept. 25 and drawn from interviews with state agencies, is that “although WaTech has been making efforts to improve the services it provides to its customers, more work needs to be done.” Many of the problems cited by the evaluation involved efficiency, whether in finances, transparency or communication.
The audit made eight recommendations in total:
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