Nextgov: Federal agencies need to clean up their websites so they’re interpretable by people with a minimum of a high school education, a report finds.
President Barack Obama signed the Plain Writing Act in 2010 directing agencies to prioritize “clear government communication that the public can understand and use,” especially for documents describing government benefits and services, forms and instructions. But some agencies still struggle to meet those goals, according to a ranking assembled by VisibleThread, a tech company that uses natural language processing to assess the clarity and readability of content.
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