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Customs outage from software update disrupts travel into the U.S.
Fedscoop: An outage of U.S. Customs and Border Protections processing systems Monday night caused huge delays and disruptions for incoming international travelers at American airports.
CBP confirmed the systems used to process travelers at ports of entry went out around 5 p.m. and were back online around 9 p.m. Monday. Tuesday afternoon, the agency revealed the outage "was due to changes made to the software used to process travelers on December 28." CBP bypassed those changes to resolve the issue.
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