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Agencies are bad IT customers, but getting better - officials
Fedscoop: The federal government isn’t the easiest customer to do business with, particularly when it tries buying new technologies.
Several federal IT and acquisition officials made that message clear Tuesday at ACT-IAC’s annual Acquisition Excellence conference, warning that agencies must evolve and adapt to bridge the gap between government and innovators in industry to continue providing essential digital services and keeping the nation out of harm’s way.
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