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VA CIO creating IT demand management office
Fedscoop: The Department of Veterans Affairs will launch a new tech office in 2017 to help meet the needs of the department's health care, benefits and cemetery lines of business.
Ron Thompson, who was the principal deputy assistant secretary and deputy CIO for VA's Office of Information and Technology, will lead the creation of a new Demand Management Office, CIO LaVerne Council announced in an email to staff this week.
Thompson's office will "address our need for a more defined process for accepting business partner requirements, prioritizing them throughout the organization, and helping our Account Managers communicate their status," Council wrote in the email. "DMO is the cornerstone of the Information Technology Infrastructure Library (ITIL) model and will give us the foundation we need to align IT services with business needs to drive improved Veteran-focused outcomes."
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